Privacy Policy

AiRASolutions ("we", "us", "our") operates the website www.airasolutions.com.au. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

1. Information We Collect

We only collect information that is necessary to operate AiRASolutions and provide our services.

a) Account Information

When you create an account on AiRASolutions, we may collect:

  • First name
  • Last name
  • Email address
  • Country

Your country may initially be estimated using your IP address through an IP-to-country lookup service and can be updated by you after account creation.

We do not collect sensitive personal information such as date of birth, phone numbers, addresses, or payment details.

b) Social Login Information

You may choose to register or log in using a social account such as:

  • Google
  • Facebook
  • Microsoft
  • Twitter (X)

When you use social login:

  • We receive only basic profile details such as your name, email address, country, and a unique ID provided by the social platform.
  • We do not receive access to your friends list.
  • We do not post on your behalf.
  • We do not access private messages or additional profile data.

We only send emails to you if you have enabled notifications in your account preferences.

c) Website Usage & Technical Data

Like most websites, our servers automatically record limited technical information, including:

  • IP address
  • Browser type and version
  • Pages accessed
  • Date and time of access
  • Referring website (if any)

This data is used solely for website security, performance monitoring, and troubleshooting.

d) Contact Forms & Enquiries

If you contact us through forms on the website (for example, to submit an event, request advertising information, or make a general enquiry), we collect:

  • The information you enter into the form
  • Your IP address
  • Browser information

This information is sent to us by email and used only to respond to your enquiry and improve website functionality.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Display events relevant to your location
  • Send notifications you have opted into
  • Respond to enquiries and support requests
  • Maintain website security and performance

We do not sell, rent, or trade your personal information.

Understanding this helps build trust with our community and event organisers.

3. Advertising

All advertising on AiRASolutions is:

  • Hosted directly by us
  • Sold and managed by AiRASolutions

We do not use third-party advertising networks such as Google AdSense, and we do not share your personal information with advertisers.

4. Data Storage & Security

We take reasonable technical and organisational measures to protect your information against:

  • Unauthorised access
  • Loss or misuse
  • Disclosure or alteration

Access to personal data is restricted to authorised personnel only.

5. Account Deletion & Data Removal

You may request deletion of your account and personal data at any time.

To do so:

  • Use the Delete Account form available on our website.

Account deletion is a manual process and is typically completed within 24-72 hours.

Once deleted:

  • Your personal information is permanently removed from our systems.
  • We no longer retain any identifiable data about you.

If your account is linked across related AiRASolutions platforms, your deletion request will apply consistently where applicable.

6. Cookies

We may use essential cookies to:

  • Keep you logged in
  • Improve website performance
  • Remember basic preferences

We do not use cookies for behavioural tracking or invasive profiling.

7. Third-Party Links

Our website may contain links to third-party websites (such as event organisers' pages). We are not responsible for the privacy practices or content of those external sites.

We encourage users to review the privacy policies of any third-party websites they visit.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data

You can exercise these rights by contacting us through the website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website or legal requirements.

The latest version will always be available on www.AiRASolutions.au.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us via the contact form on our website.

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